Many readers will know me Peter Roseveare as a regular contributor as a wildlife pundit to this magazine and some with longer memories as a local GP. However as a string to my retired bow I Chair this non profit making charity which is devoted to the provision of a private home care service of fully trained care support workers to those who are looking after a relative or friend with a health need due to illness disease or simply old age.
Our home care is for anyone who needs a break from caring be that a morning, afternoon or even a whole night and its all about helping carers maintain their quality of life. All our care staff are fully trained to deal with a number of conditions including dementia, palliative care and mental health and are trained in first aid, food hygiene and health and safety. We offer highly skilled friendly carers who can give personal care, companionship, give medication and do bits of light housework. We believe that we offer a service with a difference that carers may not be able to find elsewhere.
Each customer’s first contact is usually through the care team, who have all been carers themselves, so customers can know the person they talk to will be able to understand their needs. A care plan is then tailored to each person’s care needs and then matched with a care worker they can be happy with. They can then have regular breaks while the person they care for gets looked after at the same time.
Our current hourly rate is £19.90 which is guaranteed up to 31 July 2017 but this year we are offering ten hours of free home care for new customers to enable them to assess if what we offer is right for them. We are not just an in/out service and each home care visit must be of at least two hours duration. So far customer satisfaction is where we really stand out with 96% telling us that they are very happy with what we provide. We have been told that we were the “Best Kept Secret” in south London.
Anyone interested should be able to find us on www.helpforcarers.org.uk or by phoning our care team (Monday to Friday 9am to 5pm) on 0208 648 9677